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Terms of Service

Effective Date: 8 August 2025

Last Updated: 8 August 2025

Company: Pop Hasta Labs

Platform: Other Me

Website: https://www.pophastalabs.com

1. INTRODUCTION

Welcome to Other Me, an AI assistant platform provided by Pop Hasta Labs ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our platform, including all features, applications, and services provided via our website or mobile interface.

By using "Other Me," you agree to be bound by these Terms, along with our Privacy Policy, End User License Agreement (EULA), and any applicable policies or notices.

If you do not agree with these Terms, you may not access or use the Service.

2. ELIGIBILITY

You must be:

  • At least 16 years old, or
  • If under 16, have a parent or legal guardian create a supervised sub-account

By creating or using an account, you confirm that:

  • You meet the age requirement or have verified parental consent
  • All information provided during registration is accurate and complete
Accounts found in violation may be suspended or terminated.

3. ACCOUNTS AND ACCESS

You are responsible for:

  • Keeping your login credentials secure
  • All actions taken under your account or any associated sub-accounts
  • Ensuring minors under your care comply with all terms

Pop Hasta Labs is not responsible for unauthorized access resulting from your failure to safeguard your account.

4. SUB-ACCOUNTS AND PARENTAL RESPONSIBILITIES

The platform allows supervised sub-accounts for minors, subject to:

  • Full control by the parent or guardian, who is the legal data controller
  • Access to filters, assistant restrictions, time limits, and memory review
  • Consent to data collection and AI interaction required for platform operation

Parents may delete or deactivate sub-accounts and associated data at any time.

5. PLATFORM FEATURES

The Other Me platform offers:

  • Personalized AI assistants with role-based skills
  • Conversation memory and behavioral adaptation
  • Integration with third-party tools (e.g., Gmail, Google Docs, Stripe)
  • Emotional support, productivity, and content generation features

Note: All features are subject to limitations, availability, and future updates. We reserve the right to modify or discontinue any service at any time.

6. ACCEPTABLE USE

You agree not to:

  • Use the platform for illegal, fraudulent, or harmful purposes
  • Generate or disseminate hate speech, harassment, misinformation, or explicit content
  • Impersonate others, violate privacy, or defame individuals
  • Attempt to bypass controls, reverse engineer, or scrape content
  • Use outputs for AI training of competing products
We reserve the right to investigate and take legal or administrative action against misuse, including suspension or deletion of accounts.

7. AI LIMITATIONS AND USER RESPONSIBILITY

"Other Me" is powered by artificial intelligence models. You acknowledge and agree that:

  • Responses are generated automatically and may contain inaccuracies
  • The AI does not provide medical, legal, financial, or crisis support
  • Use of AI responses is entirely at your own risk

You are solely responsible for interpreting, verifying, and acting upon any information or advice provided by the assistants.

8. INTELLECTUAL PROPERTY

All content, software, models, designs, trademarks, and other intellectual property associated with the platform are owned by Pop Hasta Labs or its licensors.

You may not:

  • Reproduce, resell, sublicense, or redistribute platform content
  • Use platform components or assistant responses for commercial training of external AI

User-generated content remains yours; however, you grant us a non-exclusive license to use it solely for providing services.

9. THIRD-PARTY SERVICES

Some features depend on integrations with third-party tools (e.g., OpenAI, Stripe, Google).

You agree:

  • To comply with their terms and policies
  • That we are not liable for the availability, accuracy, or performance of third-party platforms
  • Third-party services are subject to their own privacy and usage policies

10. PAYMENTS AND SUBSCRIPTIONS

Paid subscriptions are subject to the following:

  • Fees are billed in advance via Stripe or an approved payment processor
  • Subscriptions renew automatically unless canceled before the next billing date
  • All payments are final; we do not offer refunds
  • We may change pricing with reasonable prior notice
It is your responsibility to cancel your plan before renewal to avoid additional charges.

11. TERMINATION OF ACCOUNT

We reserve the right to suspend, restrict, or terminate your access at any time if:

  • You violate these Terms, EULA, or other policies
  • Required by legal, regulatory, or safety obligations
  • Fraud, abuse, or misuse is suspected

You may close your account at any time via your user dashboard. Upon termination, your license to use the platform ends immediately.

12. PRIVACY AND DATA HANDLING

Use of the platform is subject to our Privacy Policy, which explains:

  • What data we collect
  • How we use and protect it
  • How we comply with GDPR, CCPA, and other laws

By using the platform, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

13. DISCLAIMERS

The platform is provided "as is" and "as available", without warranties of any kind.

We do not guarantee that:

  • The platform will be uninterrupted or error-free
  • AI outputs will be accurate or complete
  • Data or integrations will always be accessible
Use of the service is at your own risk. In emergencies or high-stakes situations, do not rely on the AI assistant for decision-making.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pop Hasta Labs is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, business interruption, or data loss
  • Any action taken based on AI assistant outputs

Our total liability in any circumstance is limited to the amount paid by you in the prior six months.

15. INDEMNITY

You agree to indemnify and hold harmless Pop Hasta Labs from any claims, damages, costs, and expenses arising from:

  • Your use of the platform
  • Content generated via your account
  • Breach of these Terms or other applicable policies

16. CHANGES TO TERMS

We may update these Terms occasionally to reflect service changes or legal updates.

  • Material changes will be announced via email or platform notices
  • Continued use after updates implies your agreement to the new Terms

17. GOVERNING LAW

These Terms are governed by the laws of England & Wales, without regard to conflict of law principles.

Disputes will be resolved through:

  • Informal resolution first
  • If unresolved, through arbitration or court proceedings in The United Kingdom

Contact Information

Pop Hasta Labs
Email: support@pophastalabs.com
Registered in: The United Kingdom
Companies House Number: 16742039

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